JVTO – Customer Reviews

It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of e It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of every detail and made us feel super safe and good. I recommended it 100% Show more

(Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initia (Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initial itinerary consultation, to the professional guide's explanations, to the impeccable transportation and accommodation arrangements, to the breathtaking volcanic landscapes, every detail showcased the team's dedication and professionalism. This trip left us with unforgettable and wonderful memories. (Original) 非常開心參加由 JVTO爪哇火山旅遊公司為我們精心規劃的行程。這趟旅程是9天8夜的客製化行程。由最初的行程溝通，到專業的導覽解說、再來完善的交通、住宿安排，到震撼人心的火山景觀，每一個細節都展現出團隊的用心與專業。 這次旅程留下難以忘懷的美好回憶。 Show more

(Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several op (Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several options and decided on this one because the accommodations were better and included more meals, for a super reasonable price. As for the tour, they all offer practically the same things... I'm giving them 5 stars because I can't give them more. The organization of the entire tour is excellent, even though we booked with very little notice. Even before leaving Spain, the contact has been continuous, and from the minute we set foot in the airport, they have been attentive to us (and our belongings) at all times. The tour is intense, but it's so worth it. I hope to keep it in my memory forever. Transfers to the airport, train, etc. Meals, accommodation, guide, driver, tickets... It's perfectly designed so that all you have to worry about is enjoying it. Our guide, Ahboy, made a tremendous effort with us since we barely spoke English, but he made sure we understood each other perfectly. He was attentive, helpful, funny, a top-notch photographer, and a true professional. And our driver, Holili, made sure we were the first to arrive wherever we went, driving carefully and with a constant smile on his face. Thank you so much to the whole team! The experience was truly a 10! (Original) Hicimos con ellos el tour de 3D/2N de Bromo-ijen-Madakaripura, y la experiencia no ha podido ser mejor. Miramos bastantes opciones, y nos decidimos por esta porque los alojamientos eran mejores e incluía más comidas, por un precio súper razonable, en cuanto al recorrido todas ofrecen prácticamente lo mismo… Les pongo 5 estrellas por que no puedo darles más La organización de todo el tour es buenísima, y eso que nosotros contratamos con muy poquito tiempo de antelación, pero desde antes de salir de Espańa el contacto ha sido continuo, y desde el minuto 1 que pusimos un pie en el aeropuerto han estado pendientes de nosotros (y nuestras pertenencias) en todo momento. El Tour es intenso, pero merece muchísimo la pena. Espero tenerlo en mi retina para siempre Traslados al aeropuerto, tren, etc. Comidas, alojamiento, guía, chofer, entradas… Está perfectamente pensado para que solo te tengas que preocupar de disfrutarlo. Nuestro guía Ahboy ha hecho un tremendo sobre esfuerzo con nosotros puesto que apenas hablamos inglés, pero él ha conseguido que nos entendamos perfectamente, atento, servicial, gracioso, un fotógrafo de primera en definitiva, un grandísimo profesional. Y nuestro chofer Holili se ha preocupado en todo momento en que fuésemos los primeros en llegar a cualquier parte, prudente al volante y con una sonrisa continua en su cara. Muchísimas gracias a todo el equipo! De verdad que la experiencia ha sido de 10! Show more

Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gu Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gufron, who made this trip special ❤️ Show more

(Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan (Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan included airport transfers, meals, accommodation, and a guide. Our accommodation, Riverside Homestay, even had a pool, making for a truly enjoyable stay. The tour features a highly efficient and reliable system, with the driver and guide contacting each other in advance and accompanied by photos. Both our driver, Freddy, and the mountain guide boy were cheerful and helpful, helping with photography and accommodating even the smallest of requests. Each of the three tourist sites was truly worthy of being called the main event. With some motorbike travel and river fording, the tour was packed with extraordinary experiences. There were also opportunities to sample local fruit, and the opportunity to ride a horse for just 3,000 yen—exceptional experiences unimaginable in Japan. The only thing I noticed was that the accommodation on the second day was a little noisy. Furthermore, the roads are narrow in all locations, and Mount Bromo in particular is filled with jeeps, making it difficult for beginners to stop or make U-turns. For this reason, we recommend hiring a guide. Considering accommodation, meals, transportation, photography assistance, etc., the service is exceptionally good for this price, so we highly recommend it. In particular, the driving involved a six-hour round trip from the airport, as well as nighttime transportation and guiding, so we were grateful to Freddie, who accompanied us with a smile until the very end despite the hard work. (Original) ジャワ島のイジェン火山、ブロモ山、マダカリプラの滝をめぐるツアーに参加しました。空港からの送迎、食事、宿泊、ガイドの総合的なアウトドアプランに加え、宿泊先のリバーサイドホームステイはプールもあり、快適な時間を過ごすことができました。ツアーではあらかじめ写真付きの運転手とガイドの連絡があり、完成度が高い安心できる仕組みが採用されています。運転手のフレディも山岳ガイドのボーイも明るく親切で、写真撮影への協力や、ちょっとした要望にも応えていただくことができました。３つの観光地は全てがメインイベントというに相応しいレベルの内容です。バイクでの移動が一部あったり、川の徒渉があったり、非日常感は満載です。 現地の果実が食べれるタイミングがあったり、たった３０００円程度で馬に乗れたり、日本では考えられない破格の体験も可能です。 １点気になったところは、２日目の宿が唯一音が煩いところはありました。 尚、どの場所も道が狭く、特にブロモ山はジープが大量に止まっていて停車やUターンは素人には無理です。そのためガイドをつけることを推奨します。宿泊、食事、送迎、撮影補助等を考慮すると、この値段のサービスは破格なため、おすすめします。 特に運転については６時間の空港付近からの往復に加え、夜間からの送迎やガイドもあるので、重労働にもかかわらず最後まで笑顔で付き合ってくれたフレディには感謝しています。 Show more

⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took f ⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took fantastic care of us, ensuring every detail was perfect. Their knowledge, enthusiasm, and professionalism made the trip unforgettable—from the breathtaking Bromo sunrise to the stunning Ijen crater. They kept us safe, comfortable, and entertained with their insights and warm hospitality. Highly recommend this team for anyone exploring this area! Thank you for an awesome adventure! Show more

(Translated by Google) We took the 3D/2N package to do Kawah Ijen and Bromo with a pick-up in Bali and a drop-off in Surabaya and we are delighted with this excursion. JVTO is a very professional agen (Translated by Google) We took the 3D/2N package to do Kawah Ijen and Bromo with a pick-up in Bali and a drop-off in Surabaya and we are delighted with this excursion. JVTO is a very professional agency with a good customer interface on the website to communicate information in real time. And we were very well accompanied by our guides and drivers Rendi and Fredi who answered all our questions, gave us visibility on the schedule, had in mind the perfect timing to arrive at the sites and start the hikes to avoid the crowds, and they knew all the good photo spots. They made these excursions on Kawah Ijen and Bromo an unforgettable moment! We warmly thank them as well as the entire JVTO team (Original) Nous avons pris le package 3D/2N pour faire le Kawah Ijen et le Bromo avec un pick up à Bali et une dépose à Surabaya et nous sortons enchantés de cette excursion. JVTO est une agence très professionnelle avec une bonne interface client sur le site web pour communiquer les informations en temps réel. Et nous avons été très bien accompagnés par nos guides et chauffeurs Rendi et Fredi qui ont répondu à toutes nos questions, nous donnaient de la visibilité sur le planning, avaient en tête le timing parfait pour arriver sur les sites et commencer les randonnées pour éviter la foule, et ils connaissaient tous les bons spots photos. Ils ont fait de ces excursions sur le Kawah Ijen et le Bromo un moment inoubliable ! Nous les remercions chaleureusement ainsi que toute l’équipe JVTO Show more

We took the 3D 2N Bromo + Ljen Tour and everything was absolutely perfect. Our guide, Johan, was very knowledgeable and professional. He was perfectly timed with every move and activity on the tour. S We took the 3D 2N Bromo + Ljen Tour and everything was absolutely perfect. Our guide, Johan, was very knowledgeable and professional. He was perfectly timed with every move and activity on the tour. Special thanks also go to the guide who accompanied us to the Ljen volcano. The tour format was also very convenient: we were picked up at the Surabaya station and taken to the ferry to Bali. We didn't have to worry about a thing! We'll do it again a thousand times over!!! Show more

(Translated by Google) A really nice trip that takes you to several highlights of East Java. Perfectly organized. The driver was pleasant, although unfortunately, he didn't speak English. You'll find (Translated by Google) A really nice trip that takes you to several highlights of East Java. Perfectly organized. The driver was pleasant, although unfortunately, he didn't speak English. You'll find a way to communicate throughout the day. He was helpful and always on time. He navigated the Javanese traffic well. The guide fit in perfectly with our family. He was educated and interested, and fulfilled his role brilliantly. We had a wonderful time with them. The highlights we visited are well worth it, although they were also physically challenging. We would definitely recommend this tour to other fit people/families. (Original) Hele leuke trip waarbij je een aantal highlights van oost Java langs gaat. Perfect georganiseerd. De driver was prettig al sprak hij helaas geen Engels. Gedurende de dagen vind je wel een manier om te communiceren. Hij was behulpzaam en altijd op tijd. Hij kon goed omgaan met het javaanse verkeer. De gids paste naadloos in ons gezin. Hij was ontwikkelt en geïnteresseerd en vervulde zijn gidsenrol glansrijk. We hebben een hele leuke tijd met hen gehad. De highlights die we bezochten zijn zeer de moeite waard al waren ze fysiek ook wel uitdagend. We kunnen deze tour zeker aan andere fitte mensen/families aanraden. Show more

The 4D3N volcano trip is really worth going!! We joined the tour from 31/7 to 3/8. We have had a great trip with our driver, Dika, he was being very helpful and caring, sharing things about Indonesia The 4D3N volcano trip is really worth going!! We joined the tour from 31/7 to 3/8. We have had a great trip with our driver, Dika, he was being very helpful and caring, sharing things about Indonesia with us, taking us to different local and good restaurants, and also taking good care of us. He also provided flexibility for us to decide our schedules, I highly appreciate his professionalism!! Besides, for the Ijen tour, our guide, Rendi, also helped us a lot, he kept asking about our condition when we went up the mountain so that we were able to rest at any time. When we went down the steep crater, he held our hands to prevent us from falling. I like his energy that makes our journey so happy and memorable! Show more

We had a wonderful trip! Mr. Yusuf (the driver) was so kind and patient, always helping us find the right spots and restaurants. He helped us take pictures. Mr. Rendi made our first day really fun and We had a wonderful trip! Mr. Yusuf (the driver) was so kind and patient, always helping us find the right spots and restaurants. He helped us take pictures. Mr. Rendi made our first day really fun and enjoyable. Everyone we met along the way was lovely and supportive. Truly grateful for the experiences — highly recommended! and might come back to Bromo!! Show more

We joined the Bromo–Ijen–Sewu trip with JVTO, and we were lucky to have Rendi and Anjas as our tour guides. They were absolutely amazing! Both of them were clear with their instructions, helpful throu We joined the Bromo–Ijen–Sewu trip with JVTO, and we were lucky to have Rendi and Anjas as our tour guides. They were absolutely amazing! Both of them were clear with their instructions, helpful throughout the journey, and brought such good vibes to the whole experience. They provided strong emotional support and knew exactly how to connect with our young team. Always friendly, patient, and cheerful, they made a physically demanding trip feel a lot more enjoyable. If we get the chance to travel with JVTO again, we truly hope Renji and Anjas will be our guides once more. Highly recommended! Show more

The trip is absolutely incredible. Sophisticated organisation in itinerary, ensuring the best experience the visit of the stunning views in Bromo and waterfall. Our guide Pras is responsible, trustwor The trip is absolutely incredible. Sophisticated organisation in itinerary, ensuring the best experience the visit of the stunning views in Bromo and waterfall. Our guide Pras is responsible, trustworthy and easy-going, his driving technique is superb, and he tried his best to make the atmosphere of the trip relaxing. Show more

One of my best trip ever! Everything was so good, the stays are nice even tho just slept for few hours Thank you so much for Anjas and Rendi for taking good care of us , they are professional and kno One of my best trip ever! Everything was so good, the stays are nice even tho just slept for few hours Thank you so much for Anjas and Rendi for taking good care of us , they are professional and knowledgeable. we had so much fun during this trip! one disappointed things about the hotel we stay at Bromo, don’t have water heater :( Show more

We really loved and were very satisfied with this trip. Throughout the journey, we were well taken care of by Yandi and Kiki, who gave us many helpful suggestions for our itinerary. At Madakaripura, o We really loved and were very satisfied with this trip. Throughout the journey, we were well taken care of by Yandi and Kiki, who gave us many helpful suggestions for our itinerary. At Madakaripura, our guide Alim helped us take lots of great photos and videos, which made us really happy. Although the weather at Mount Ijen wasn’t ideal, the views at Bromo were absolutely stunning, and the waterfall was also incredibly impressive. We’re truly grateful to JVTO for arranging and preparing this trip for us. It was a wonderful and fun experience, and one we’ll remember for a long time. Show more

We were happy to join this tour, especially with Pras as our guide and driver. His driving was exceptional—safe, reliable, and always punctual. Despite a tight schedule that often required starting at We were happy to join this tour, especially with Pras as our guide and driver. His driving was exceptional—safe, reliable, and always punctual. Despite a tight schedule that often required starting at midnight or early morning, Pras went above and beyond to ensure our comfort, accommodating our requests and making thoughtful arrangements. His cheerful and kind demeanor, combined with excellent English and communication skills, made interactions with local providers seamless. Pras enriched our experience with valuable local insights, ensuring everything ran smoothly. He’s the best guide I’ve ever had, and I truly hope to travel with him again in Indonesia. Show more

(Translated by Google) Everything was perfect! Boy and Holili's team were attentive. They were exactly what we could hope for in a guide and driver for this whole trip. Also, the tour was exactly what (Translated by Google) Everything was perfect! Boy and Holili's team were attentive. They were exactly what we could hope for in a guide and driver for this whole trip. Also, the tour was exactly what we had booked! (Original) Tout était parfait! L’équipe de Boy et Holili était attentionnée. Ils étaient exactement ce que nous pouvons espérer d’un guide et chauffeurs pour ce tout. Aussi, le tour correspondait exactement à ce que nous avions réservé! Show more

(Translated by Google) Fredi and Gufron are the best drivers and guides, respectively. Both were very entertaining, helpful, and extremely professional. Both the experience at Mount Bromo and the wat (Translated by Google) Fredi and Gufron are the best drivers and guides, respectively. Both were very entertaining, helpful, and extremely professional. Both the experience at Mount Bromo and the waterfall, as well as the excursion to Ijen Volcano, were spectacular and highly recommended. The meals and accommodations were also excellent. Overall, I highly recommend the experience with this agency, and if it's with Fredi and Gufron, even better. (Original) Fredi and Gufron son los mejores conductor y guia, respectivamente. Ambos han sido muy divertidos, serviciales y grandes profesionales. Tanto la experiencia en el Monte Bromo y la cascada como la excursión al Volcán Ijen han sido espectaculares, sin duda muy recomendables. Las comidas y los alojamientos también han estado a la misma altura, sobresaliente. En general, recomiendo bastante la experiencia con esta agencia, y si es con Fredi y Gufron, mejor. Show more