JVTO – Customer Reviews

It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of e It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of every detail and made us feel super safe and good. I recommended it 100% Show more

(Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initia (Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initial itinerary consultation, to the professional guide's explanations, to the impeccable transportation and accommodation arrangements, to the breathtaking volcanic landscapes, every detail showcased the team's dedication and professionalism. This trip left us with unforgettable and wonderful memories. (Original) 非常開心參加由 JVTO爪哇火山旅遊公司為我們精心規劃的行程。這趟旅程是9天8夜的客製化行程。由最初的行程溝通，到專業的導覽解說、再來完善的交通、住宿安排，到震撼人心的火山景觀，每一個細節都展現出團隊的用心與專業。 這次旅程留下難以忘懷的美好回憶。 Show more

(Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several op (Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several options and decided on this one because the accommodations were better and included more meals, for a super reasonable price. As for the tour, they all offer practically the same things... I'm giving them 5 stars because I can't give them more. The organization of the entire tour is excellent, even though we booked with very little notice. Even before leaving Spain, the contact has been continuous, and from the minute we set foot in the airport, they have been attentive to us (and our belongings) at all times. The tour is intense, but it's so worth it. I hope to keep it in my memory forever. Transfers to the airport, train, etc. Meals, accommodation, guide, driver, tickets... It's perfectly designed so that all you have to worry about is enjoying it. Our guide, Ahboy, made a tremendous effort with us since we barely spoke English, but he made sure we understood each other perfectly. He was attentive, helpful, funny, a top-notch photographer, and a true professional. And our driver, Holili, made sure we were the first to arrive wherever we went, driving carefully and with a constant smile on his face. Thank you so much to the whole team! The experience was truly a 10! (Original) Hicimos con ellos el tour de 3D/2N de Bromo-ijen-Madakaripura, y la experiencia no ha podido ser mejor. Miramos bastantes opciones, y nos decidimos por esta porque los alojamientos eran mejores e incluía más comidas, por un precio súper razonable, en cuanto al recorrido todas ofrecen prácticamente lo mismo… Les pongo 5 estrellas por que no puedo darles más La organización de todo el tour es buenísima, y eso que nosotros contratamos con muy poquito tiempo de antelación, pero desde antes de salir de Espańa el contacto ha sido continuo, y desde el minuto 1 que pusimos un pie en el aeropuerto han estado pendientes de nosotros (y nuestras pertenencias) en todo momento. El Tour es intenso, pero merece muchísimo la pena. Espero tenerlo en mi retina para siempre Traslados al aeropuerto, tren, etc. Comidas, alojamiento, guía, chofer, entradas… Está perfectamente pensado para que solo te tengas que preocupar de disfrutarlo. Nuestro guía Ahboy ha hecho un tremendo sobre esfuerzo con nosotros puesto que apenas hablamos inglés, pero él ha conseguido que nos entendamos perfectamente, atento, servicial, gracioso, un fotógrafo de primera en definitiva, un grandísimo profesional. Y nuestro chofer Holili se ha preocupado en todo momento en que fuésemos los primeros en llegar a cualquier parte, prudente al volante y con una sonrisa continua en su cara. Muchísimas gracias a todo el equipo! De verdad que la experiencia ha sido de 10! Show more

Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gu Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gufron, who made this trip special ❤️ Show more

(Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan (Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan included airport transfers, meals, accommodation, and a guide. Our accommodation, Riverside Homestay, even had a pool, making for a truly enjoyable stay. The tour features a highly efficient and reliable system, with the driver and guide contacting each other in advance and accompanied by photos. Both our driver, Freddy, and the mountain guide boy were cheerful and helpful, helping with photography and accommodating even the smallest of requests. Each of the three tourist sites was truly worthy of being called the main event. With some motorbike travel and river fording, the tour was packed with extraordinary experiences. There were also opportunities to sample local fruit, and the opportunity to ride a horse for just 3,000 yen—exceptional experiences unimaginable in Japan. The only thing I noticed was that the accommodation on the second day was a little noisy. Furthermore, the roads are narrow in all locations, and Mount Bromo in particular is filled with jeeps, making it difficult for beginners to stop or make U-turns. For this reason, we recommend hiring a guide. Considering accommodation, meals, transportation, photography assistance, etc., the service is exceptionally good for this price, so we highly recommend it. In particular, the driving involved a six-hour round trip from the airport, as well as nighttime transportation and guiding, so we were grateful to Freddie, who accompanied us with a smile until the very end despite the hard work. (Original) ジャワ島のイジェン火山、ブロモ山、マダカリプラの滝をめぐるツアーに参加しました。空港からの送迎、食事、宿泊、ガイドの総合的なアウトドアプランに加え、宿泊先のリバーサイドホームステイはプールもあり、快適な時間を過ごすことができました。ツアーではあらかじめ写真付きの運転手とガイドの連絡があり、完成度が高い安心できる仕組みが採用されています。運転手のフレディも山岳ガイドのボーイも明るく親切で、写真撮影への協力や、ちょっとした要望にも応えていただくことができました。３つの観光地は全てがメインイベントというに相応しいレベルの内容です。バイクでの移動が一部あったり、川の徒渉があったり、非日常感は満載です。 現地の果実が食べれるタイミングがあったり、たった３０００円程度で馬に乗れたり、日本では考えられない破格の体験も可能です。 １点気になったところは、２日目の宿が唯一音が煩いところはありました。 尚、どの場所も道が狭く、特にブロモ山はジープが大量に止まっていて停車やUターンは素人には無理です。そのためガイドをつけることを推奨します。宿泊、食事、送迎、撮影補助等を考慮すると、この値段のサービスは破格なため、おすすめします。 特に運転については６時間の空港付近からの往復に加え、夜間からの送迎やガイドもあるので、重労働にもかかわらず最後まで笑顔で付き合ってくれたフレディには感謝しています。 Show more

⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took f ⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took fantastic care of us, ensuring every detail was perfect. Their knowledge, enthusiasm, and professionalism made the trip unforgettable—from the breathtaking Bromo sunrise to the stunning Ijen crater. They kept us safe, comfortable, and entertained with their insights and warm hospitality. Highly recommend this team for anyone exploring this area! Thank you for an awesome adventure! Show more

Our family of four did the 3D2N Ijen, Bromo and Madakaripura Waterfalls. We were guided by experienced guide and driver who were friendly and warm. We were well taken care of throughout. Big thanks to Our family of four did the 3D2N Ijen, Bromo and Madakaripura Waterfalls. We were guided by experienced guide and driver who were friendly and warm. We were well taken care of throughout. Big thanks to our guide Taufik and driver Johan. Show more

(Translated by Google) We did the 3d/2n tour from Surabaya to Bali. Our guide Rendi and our driver Johan made the tour unbeatable. Attentive from the first moment to our needs, explaining all kinds of (Translated by Google) We did the 3d/2n tour from Surabaya to Bali. Our guide Rendi and our driver Johan made the tour unbeatable. Attentive from the first moment to our needs, explaining all kinds of curiosities and recommending the best restaurants and typical dishes of the areas we visited. JVTO also provided us with the transfer to our hotel in Bali after finishing the excursion to Ijén. (Original) Hicimos el tour 3d/2n desde Surabaya hasta Bali. Nuestro guía Rendi y nuestro conductor Johan hicieron el tour inmejorable. Atentos desde el primer momento a nuestras necesidades, explicándonos todo tipo de curiosidades y recomendándonos los mejores restaurantes y platos típicos de las zonas que visitamos. JVTO también nos proporcionó el transfer a nuestro hotel de Bali tras acabar la excursión a Ijén. Show more

Enjoyed 4 days 3 nights private group tour to Ijen and Mount Bromo! Kudos to our tour guide Taufik who’s friendly and did well to cater to our needs throughout the trip. Would also like to thank dri Enjoyed 4 days 3 nights private group tour to Ijen and Mount Bromo! Kudos to our tour guide Taufik who’s friendly and did well to cater to our needs throughout the trip. Would also like to thank driver Nanang who drove us to every destination safe and sound :) Show more

Our 4 days Bromo and Ijen tour with JVTO was smooth and memorable. Our transport, meals and hotels were all taken care of. Nothing to worry about anything. Gean, our tour guide, was considerate and he Our 4 days Bromo and Ijen tour with JVTO was smooth and memorable. Our transport, meals and hotels were all taken care of. Nothing to worry about anything. Gean, our tour guide, was considerate and helpful. The team service was commendable. Mt Bromo sunrise was indeed one of the best view! Recommended to book with them! Show more

We had a fantastic trip to Bromo and Tumpak Sewu with JVTO and Gufron as our tour guide. We were picked up on time from the airport and was ferried to all the location in comfort. The whole tour is al We had a fantastic trip to Bromo and Tumpak Sewu with JVTO and Gufron as our tour guide. We were picked up on time from the airport and was ferried to all the location in comfort. The whole tour is also accommodating and flexible - when we need to stop for break/quick snack purchase - it was always being accommodated The operator responses for every questions and queries was also very fast and fantastic. when there was an issue (eg: the Ijen closure), the operators assisted in offering alternatives. Definitely highly recommended! Show more

Had an amazing 3D 2N trip, thanks to Java Volcano Tour Operator who make our trip well-organized. Everything was taken care of, both the Tour Guide and The Customer Service are fast solving our proble Had an amazing 3D 2N trip, thanks to Java Volcano Tour Operator who make our trip well-organized. Everything was taken care of, both the Tour Guide and The Customer Service are fast solving our problem while on travel 👍. The bromo part really worth to visit again. Show more

We booked for 3days 2 nightijen and bromoIt was a great and adventurous trip for both if us. Thanks Guys and team who guided us throughout the trip. They also sent us back to our destinated hotel safe We booked for 3days 2 nightijen and bromoIt was a great and adventurous trip for both if us. Thanks Guys and team who guided us throughout the trip. They also sent us back to our destinated hotel safely at the forth day. Recomended this travel agency in Surabaya <br> Big Thanks to java volcano tour operator Show more

I hadn't used a tour company for many years, and this time I was pleasantly surprised by the excellent service! Compared to the tours I joined with my family when I was younger, this experience was mu I hadn't used a tour company for many years, and this time I was pleasantly surprised by the excellent service! Compared to the tours I joined with my family when I was younger, this experience was much better overall. highly recommend this travel agent Show more

The services provided were top-notch. The team was incredibly responsive and ensured that everything was perfectly organized. Their fast response to any queries and the smooth handling of all arrangem The services provided were top-notch. The team was incredibly responsive and ensured that everything was perfectly organized. Their fast response to any queries and the smooth handling of all arrangements made the trip stress-free and enjoyable. <br> I highly recommend this travel agency for anyone looking to explore Surabaya and its beautiful surroundings. Their exceptional service and attention to detail truly enhanced our adventure! Show more

Spending my 3 days in Indonesia It was so amazing, all they offered to visit the natural places was so stunning. Highly recommend you to book this tour..

We had a great experience! The tour agency was prompt in replying our queries. Our tour guide/driver, Yusuf, was also friendly and helpful. As there was some volcanic activity on Ijen, the tour agenc We had a great experience! The tour agency was prompt in replying our queries. Our tour guide/driver, Yusuf, was also friendly and helpful. As there was some volcanic activity on Ijen, the tour agency was prompt in updating us and suggesting an alternative itinerary for the affected portion, which ended being great as well! Mt bromo was spectacular! Show more

Thank you JVTO & Rendy. Help and give us wonderful trip during these 4 days. I will recommend my friend to choose JVTO.