JVTO – Customer Reviews

It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of e It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of every detail and made us feel super safe and good. I recommended it 100% Show more

(Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initia (Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initial itinerary consultation, to the professional guide's explanations, to the impeccable transportation and accommodation arrangements, to the breathtaking volcanic landscapes, every detail showcased the team's dedication and professionalism. This trip left us with unforgettable and wonderful memories. (Original) 非常開心參加由 JVTO爪哇火山旅遊公司為我們精心規劃的行程。這趟旅程是9天8夜的客製化行程。由最初的行程溝通，到專業的導覽解說、再來完善的交通、住宿安排，到震撼人心的火山景觀，每一個細節都展現出團隊的用心與專業。 這次旅程留下難以忘懷的美好回憶。 Show more

(Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several op (Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several options and decided on this one because the accommodations were better and included more meals, for a super reasonable price. As for the tour, they all offer practically the same things... I'm giving them 5 stars because I can't give them more. The organization of the entire tour is excellent, even though we booked with very little notice. Even before leaving Spain, the contact has been continuous, and from the minute we set foot in the airport, they have been attentive to us (and our belongings) at all times. The tour is intense, but it's so worth it. I hope to keep it in my memory forever. Transfers to the airport, train, etc. Meals, accommodation, guide, driver, tickets... It's perfectly designed so that all you have to worry about is enjoying it. Our guide, Ahboy, made a tremendous effort with us since we barely spoke English, but he made sure we understood each other perfectly. He was attentive, helpful, funny, a top-notch photographer, and a true professional. And our driver, Holili, made sure we were the first to arrive wherever we went, driving carefully and with a constant smile on his face. Thank you so much to the whole team! The experience was truly a 10! (Original) Hicimos con ellos el tour de 3D/2N de Bromo-ijen-Madakaripura, y la experiencia no ha podido ser mejor. Miramos bastantes opciones, y nos decidimos por esta porque los alojamientos eran mejores e incluía más comidas, por un precio súper razonable, en cuanto al recorrido todas ofrecen prácticamente lo mismo… Les pongo 5 estrellas por que no puedo darles más La organización de todo el tour es buenísima, y eso que nosotros contratamos con muy poquito tiempo de antelación, pero desde antes de salir de Espańa el contacto ha sido continuo, y desde el minuto 1 que pusimos un pie en el aeropuerto han estado pendientes de nosotros (y nuestras pertenencias) en todo momento. El Tour es intenso, pero merece muchísimo la pena. Espero tenerlo en mi retina para siempre Traslados al aeropuerto, tren, etc. Comidas, alojamiento, guía, chofer, entradas… Está perfectamente pensado para que solo te tengas que preocupar de disfrutarlo. Nuestro guía Ahboy ha hecho un tremendo sobre esfuerzo con nosotros puesto que apenas hablamos inglés, pero él ha conseguido que nos entendamos perfectamente, atento, servicial, gracioso, un fotógrafo de primera en definitiva, un grandísimo profesional. Y nuestro chofer Holili se ha preocupado en todo momento en que fuésemos los primeros en llegar a cualquier parte, prudente al volante y con una sonrisa continua en su cara. Muchísimas gracias a todo el equipo! De verdad que la experiencia ha sido de 10! Show more

Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gu Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gufron, who made this trip special ❤️ Show more

(Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan (Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan included airport transfers, meals, accommodation, and a guide. Our accommodation, Riverside Homestay, even had a pool, making for a truly enjoyable stay. The tour features a highly efficient and reliable system, with the driver and guide contacting each other in advance and accompanied by photos. Both our driver, Freddy, and the mountain guide boy were cheerful and helpful, helping with photography and accommodating even the smallest of requests. Each of the three tourist sites was truly worthy of being called the main event. With some motorbike travel and river fording, the tour was packed with extraordinary experiences. There were also opportunities to sample local fruit, and the opportunity to ride a horse for just 3,000 yen—exceptional experiences unimaginable in Japan. The only thing I noticed was that the accommodation on the second day was a little noisy. Furthermore, the roads are narrow in all locations, and Mount Bromo in particular is filled with jeeps, making it difficult for beginners to stop or make U-turns. For this reason, we recommend hiring a guide. Considering accommodation, meals, transportation, photography assistance, etc., the service is exceptionally good for this price, so we highly recommend it. In particular, the driving involved a six-hour round trip from the airport, as well as nighttime transportation and guiding, so we were grateful to Freddie, who accompanied us with a smile until the very end despite the hard work. (Original) ジャワ島のイジェン火山、ブロモ山、マダカリプラの滝をめぐるツアーに参加しました。空港からの送迎、食事、宿泊、ガイドの総合的なアウトドアプランに加え、宿泊先のリバーサイドホームステイはプールもあり、快適な時間を過ごすことができました。ツアーではあらかじめ写真付きの運転手とガイドの連絡があり、完成度が高い安心できる仕組みが採用されています。運転手のフレディも山岳ガイドのボーイも明るく親切で、写真撮影への協力や、ちょっとした要望にも応えていただくことができました。３つの観光地は全てがメインイベントというに相応しいレベルの内容です。バイクでの移動が一部あったり、川の徒渉があったり、非日常感は満載です。 現地の果実が食べれるタイミングがあったり、たった３０００円程度で馬に乗れたり、日本では考えられない破格の体験も可能です。 １点気になったところは、２日目の宿が唯一音が煩いところはありました。 尚、どの場所も道が狭く、特にブロモ山はジープが大量に止まっていて停車やUターンは素人には無理です。そのためガイドをつけることを推奨します。宿泊、食事、送迎、撮影補助等を考慮すると、この値段のサービスは破格なため、おすすめします。 特に運転については６時間の空港付近からの往復に加え、夜間からの送迎やガイドもあるので、重労働にもかかわらず最後まで笑顔で付き合ってくれたフレディには感謝しています。 Show more

⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took f ⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took fantastic care of us, ensuring every detail was perfect. Their knowledge, enthusiasm, and professionalism made the trip unforgettable—from the breathtaking Bromo sunrise to the stunning Ijen crater. They kept us safe, comfortable, and entertained with their insights and warm hospitality. Highly recommend this team for anyone exploring this area! Thank you for an awesome adventure! Show more

Overall, a great experience! We booked the 4D3N Ijen, Papuma, Tumpak Sewu & Bromo tour (with the Madakaripura Waterfall add-on). Our guide, Gufron, was fun, communicative, and always willing to share Overall, a great experience! We booked the 4D3N Ijen, Papuma, Tumpak Sewu & Bromo tour (with the Madakaripura Waterfall add-on). Our guide, Gufron, was fun, communicative, and always willing to share interesting facts—plus, we bonded over our shared taste in music, which made the trip even more memorable. The driver was also great and drove very steadily, so we always felt safe. The itinerary is quite packed and can be tiring, but every attraction is absolutely worth it. Just a small tip: make sure to bring a good pair of hiking shoes for Ijen! Highly recommended! Show more

Everything was a breeze, we were picked up at the airport and dropped off at our intended destination. Our guide and driver, Johan, is clearly experienced, and his hard work and efforts are admirable Everything was a breeze, we were picked up at the airport and dropped off at our intended destination. Our guide and driver, Johan, is clearly experienced, and his hard work and efforts are admirable and appreciated. Our guide at Ijen, Boy, also strived to make us feel at ease and looked out for us. Overall, the trip was definitely memorable and made significantly easier by JVTO. Show more

The tour was perfect!! Yandi is very caring and helpful, he always keep us informed so that we won’t get lost on the schedule and basically he arranged things perfectly for us! For the ijen tour, that The tour was perfect!! Yandi is very caring and helpful, he always keep us informed so that we won’t get lost on the schedule and basically he arranged things perfectly for us! For the ijen tour, that was marvellous! Fauzi took good cares of me n my friend throughout the whole trip. The route was not easy but Fauzi kept cheering us up and eventually we got to see the blue fire!! Highly appreciated both their hardwork and also the team, that’s a really great experience 👍 highly recommended Show more

We joined the volcano tour and had an amazing experience! Our guide, Anjas, was incredibly professional, knowledgeable, and made the whole trip smooth and enjoyable. He also has a great eye for photog We joined the volcano tour and had an amazing experience! Our guide, Anjas, was incredibly professional, knowledgeable, and made the whole trip smooth and enjoyable. He also has a great eye for photography and helped us capture some truly stunning photos along the way. Highly recommended for anyone looking for an unforgettable and well-organized adventure! Show more

Overall we are very happy with the service given by the local guide! We took the 3D2N Private Tour to Mount Ijen, Bromo and Madakaripura Waterfall. Freddy our guide and driver was excellent in takin Overall we are very happy with the service given by the local guide! We took the 3D2N Private Tour to Mount Ijen, Bromo and Madakaripura Waterfall. Freddy our guide and driver was excellent in taking care of us and meeting our needs. He picked us up from the airport straight and send us to every location with ease. He is also fun to talk to, and helped us to take nice photos too. Towards the end, we felt really sad to say goodbye 🥲 Boi, our local guide over at Ijen was amazing. He briefed us on Ijen and throughout the tough difficult trail, he guided us and make sure we are ok. We felt safe with him and we are so so glad he was very patient with us. He is also funny too 😆 Overall the trip was amazing, we loved it. The only feedback we have were the accomodation For the first accommodation, Baratha Hotel, the walls were very thin and the room was too dark. When we were trying to get some rest, the guests next room were making too much noise that we can’t get enough sleep for the Ijen hike 😣 And then when we went to the second accommodation, Joglo Kecombrang, it was not well lit and the walls were too thin. There was a nearby neighbour who was playing loud music and because we were very tired from Ijen, we can’t sleep for Bromo. Worst of all, the water heater was not working so I didn’t shower for that night, making me very cranky and agitated because of the lack of sleep and no water heater. Other than that, the trip, the guides and experience was amazing. Definitely recommended (but with a change in accommodation) Would have been 5 Stars if accommodation was good Show more

(Translated by Google) The Madakaripura-Bromo-Ijen tour was excellent. It was very well organized, and you were accompanied from the time you were picked up at the airport until you were dropped off a (Translated by Google) The Madakaripura-Bromo-Ijen tour was excellent. It was very well organized, and you were accompanied from the time you were picked up at the airport until you were dropped off at your next destination three days later. Our guide, Gufron, was excellent—very respectful, friendly, and always willing to help you get your best photo. Our driver, Mr. Joyo, is a great driver; always with a smile on his face, he'll ensure you arrive first at your destination. It's said he was a former Formula 1 driver. In short, if you visit Indonesia, I recommend contacting him. (Original) El tour de Madakaripura-Bromo-Ijen fue excelente. Está muy bien organizado y estás acompañado desde que te recogen en el aeropuerto hasta que 3 días más tarde te dejan en tu siguiente destino. Nuestro guía Gufron fue excelente, muy respetuoso, simpático y siempre dispuesto a que consigas tu mejor fotografía. El chófer Mr Joyo es un gran conductor, siempre con una sonrisa en la cara hará que llegues el primero a tu destino, se comenta que anteriormente fue piloto de fórmula 1. En definitiva, si visitas Indonesia te recomiendo que les contactes. Show more

Our guide is Pras and he is so friendly and helpful throughout the 4D3N. He even bring us out to eat local food because we didn’t want to eat the hotel food. He also take so many pictures of us and is Our guide is Pras and he is so friendly and helpful throughout the 4D3N. He even bring us out to eat local food because we didn’t want to eat the hotel food. He also take so many pictures of us and is a very good driver. We feel very safe and well-taken care of. Thank you & see you again! Show more

We had a wonderful trip, made even better by the people who took care of us throughout the journey. Our driver, Johan, was incredibly nice and made the rides smooth and comfortable. Our guide, Rendi, We had a wonderful trip, made even better by the people who took care of us throughout the journey. Our driver, Johan, was incredibly nice and made the rides smooth and comfortable. Our guide, Rendi, was extremely competent! Professional, knowledgeable, and always ready to answer our questions with a smile. Despite the weather not being on our side (Rendi said it was one of the worst he’s seen), the team ensured that we were well taken care of at every step. Their level of preparation, professionalism, and friendliness truly stood out and made the experience enjoyable regardless of the conditions. Highly recommend this team for anyone looking for a reliable and pleasant tour experience! Show more

TQ JVTO for the heart warming hospitality and superb tour arrangement. Despite the rainy weather we still had a great and wonderful time in surabaya ! Thank you our guide Gufron and Driver Holili, won TQ JVTO for the heart warming hospitality and superb tour arrangement. Despite the rainy weather we still had a great and wonderful time in surabaya ! Thank you our guide Gufron and Driver Holili, wonderful people, they made sure we were safe and all our needs met, and they waited patiently for us to finish massage before sending us back to our hotel ! Show more

The experience is excellent. The tour guides are friendly, take care my father and they bring to places are eye opening. Recommended to book this tour agency

We had a fantastic tour experience with Gufron as our guide and Joyo as our driver. Gufron was incredibly knowledgeable and friendly throughout the entire trip, making every stop more meaningful with We had a fantastic tour experience with Gufron as our guide and Joyo as our driver. Gufron was incredibly knowledgeable and friendly throughout the entire trip, making every stop more meaningful with his insights and stories. Very accommodating to our hiking pace, allowing us to enjoy the journey without feeling rushed. He also gave us excellent food recommendations that allowed us to enjoy authentic local flavors! Show more