JVTO – Customer Reviews

It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of e It was the best experience ever!! Our driver Pras and guide Rendi were the best, great people, super professionals and thoughtful, they took care of every detail and made us feel super safe and good. I recommended it 100% Show more

(Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initia (Translated by Google) I was delighted to participate in the meticulously planned 9-day, 8-night itinerary by JVTO Java Volcano Tours. From the initial itinerary consultation, to the professional guide's explanations, to the impeccable transportation and accommodation arrangements, to the breathtaking volcanic landscapes, every detail showcased the team's dedication and professionalism. This trip left us with unforgettable and wonderful memories. (Original) 非常開心參加由 JVTO爪哇火山旅遊公司為我們精心規劃的行程。這趟旅程是9天8夜的客製化行程。由最初的行程溝通，到專業的導覽解說、再來完善的交通、住宿安排，到震撼人心的火山景觀，每一個細節都展現出團隊的用心與專業。 這次旅程留下難以忘懷的美好回憶。 Show more

(Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several op (Translated by Google) We did the 3D/2N Bromo-ijen-Madakaripura tour with them, and the experience couldn't have been better. We looked at several options and decided on this one because the accommodations were better and included more meals, for a super reasonable price. As for the tour, they all offer practically the same things... I'm giving them 5 stars because I can't give them more. The organization of the entire tour is excellent, even though we booked with very little notice. Even before leaving Spain, the contact has been continuous, and from the minute we set foot in the airport, they have been attentive to us (and our belongings) at all times. The tour is intense, but it's so worth it. I hope to keep it in my memory forever. Transfers to the airport, train, etc. Meals, accommodation, guide, driver, tickets... It's perfectly designed so that all you have to worry about is enjoying it. Our guide, Ahboy, made a tremendous effort with us since we barely spoke English, but he made sure we understood each other perfectly. He was attentive, helpful, funny, a top-notch photographer, and a true professional. And our driver, Holili, made sure we were the first to arrive wherever we went, driving carefully and with a constant smile on his face. Thank you so much to the whole team! The experience was truly a 10! (Original) Hicimos con ellos el tour de 3D/2N de Bromo-ijen-Madakaripura, y la experiencia no ha podido ser mejor. Miramos bastantes opciones, y nos decidimos por esta porque los alojamientos eran mejores e incluía más comidas, por un precio súper razonable, en cuanto al recorrido todas ofrecen prácticamente lo mismo… Les pongo 5 estrellas por que no puedo darles más La organización de todo el tour es buenísima, y eso que nosotros contratamos con muy poquito tiempo de antelación, pero desde antes de salir de Espańa el contacto ha sido continuo, y desde el minuto 1 que pusimos un pie en el aeropuerto han estado pendientes de nosotros (y nuestras pertenencias) en todo momento. El Tour es intenso, pero merece muchísimo la pena. Espero tenerlo en mi retina para siempre Traslados al aeropuerto, tren, etc. Comidas, alojamiento, guía, chofer, entradas… Está perfectamente pensado para que solo te tengas que preocupar de disfrutarlo. Nuestro guía Ahboy ha hecho un tremendo sobre esfuerzo con nosotros puesto que apenas hablamos inglés, pero él ha conseguido que nos entendamos perfectamente, atento, servicial, gracioso, un fotógrafo de primera en definitiva, un grandísimo profesional. Y nuestro chofer Holili se ha preocupado en todo momento en que fuésemos los primeros en llegar a cualquier parte, prudente al volante y con una sonrisa continua en su cara. Muchísimas gracias a todo el equipo! De verdad que la experiencia ha sido de 10! Show more

Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gu Me and my girlfriend had an amazing trip over here. We did the 3D2N Ijen + Bromo tour and everything was well arranged. Special thanks to the guide Gufron, who made this trip special ❤️ Show more

(Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan (Translated by Google) I participated in a tour of Java's Mount Ijen Volcano, Mount Bromo, and Madakaripura Waterfall. The comprehensive outdoor plan included airport transfers, meals, accommodation, and a guide. Our accommodation, Riverside Homestay, even had a pool, making for a truly enjoyable stay. The tour features a highly efficient and reliable system, with the driver and guide contacting each other in advance and accompanied by photos. Both our driver, Freddy, and the mountain guide boy were cheerful and helpful, helping with photography and accommodating even the smallest of requests. Each of the three tourist sites was truly worthy of being called the main event. With some motorbike travel and river fording, the tour was packed with extraordinary experiences. There were also opportunities to sample local fruit, and the opportunity to ride a horse for just 3,000 yen—exceptional experiences unimaginable in Japan. The only thing I noticed was that the accommodation on the second day was a little noisy. Furthermore, the roads are narrow in all locations, and Mount Bromo in particular is filled with jeeps, making it difficult for beginners to stop or make U-turns. For this reason, we recommend hiring a guide. Considering accommodation, meals, transportation, photography assistance, etc., the service is exceptionally good for this price, so we highly recommend it. In particular, the driving involved a six-hour round trip from the airport, as well as nighttime transportation and guiding, so we were grateful to Freddie, who accompanied us with a smile until the very end despite the hard work. (Original) ジャワ島のイジェン火山、ブロモ山、マダカリプラの滝をめぐるツアーに参加しました。空港からの送迎、食事、宿泊、ガイドの総合的なアウトドアプランに加え、宿泊先のリバーサイドホームステイはプールもあり、快適な時間を過ごすことができました。ツアーではあらかじめ写真付きの運転手とガイドの連絡があり、完成度が高い安心できる仕組みが採用されています。運転手のフレディも山岳ガイドのボーイも明るく親切で、写真撮影への協力や、ちょっとした要望にも応えていただくことができました。３つの観光地は全てがメインイベントというに相応しいレベルの内容です。バイクでの移動が一部あったり、川の徒渉があったり、非日常感は満載です。 現地の果実が食べれるタイミングがあったり、たった３０００円程度で馬に乗れたり、日本では考えられない破格の体験も可能です。 １点気になったところは、２日目の宿が唯一音が煩いところはありました。 尚、どの場所も道が狭く、特にブロモ山はジープが大量に止まっていて停車やUターンは素人には無理です。そのためガイドをつけることを推奨します。宿泊、食事、送迎、撮影補助等を考慮すると、この値段のサービスは破格なため、おすすめします。 特に運転については６時間の空港付近からの往復に加え、夜間からの送迎やガイドもあるので、重労働にもかかわらず最後まで笑顔で付き合ってくれたフレディには感謝しています。 Show more

⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took f ⭐⭐⭐⭐⭐ We had an incredible 3D2N tour of Surabaya, Mount Bromo, and Mount Ijen, thanks to our amazing guides, Gufron, Fauzi, and Pras! They took fantastic care of us, ensuring every detail was perfect. Their knowledge, enthusiasm, and professionalism made the trip unforgettable—from the breathtaking Bromo sunrise to the stunning Ijen crater. They kept us safe, comfortable, and entertained with their insights and warm hospitality. Highly recommend this team for anyone exploring this area! Thank you for an awesome adventure! Show more

We had the best time on our 3D2N Java to Bali trip with JVTO. Rendi was a wonderful guide, super funny, punctual, knowledgeable and he takes the best photos! He answered all of our questions and gave We had the best time on our 3D2N Java to Bali trip with JVTO. Rendi was a wonderful guide, super funny, punctual, knowledgeable and he takes the best photos! He answered all of our questions and gave us fun facts throughout the tour. He also speaks good English which made it easy to communicate. He introduced us to a lot of his guide friends, making for a very warm and welcoming atmosphere. All our concerns were quickly and easily resolved. Our driver Didin was also very kind. My friends and I had a lot of fun thanks to the team. I would highly recommend Java Volcano Tour Operator. Show more

Big shoutout to our tour guides and driver, Fredi, Kiki and Sulis. They were incredibly professional, knowledgeable and friendly. Loved how organised the itinerary was and really appreciated the daily Big shoutout to our tour guides and driver, Fredi, Kiki and Sulis. They were incredibly professional, knowledgeable and friendly. Loved how organised the itinerary was and really appreciated the daily reminders and briefing by the guides the day before. Also, thanks for making sure we have great pictures for the socials! Highly recommended !! Show more

(Translated by Google) The volcano trip was good! The driver and guide are very friendly🥰 (Original) 火山行程唔錯！司機同嚮導非常親切🥰

Great trip to East Java! Fully recommended! Great communication before and during the trip! Everything according to the plan, exceptionally dedicated team! A lot of fun! Great adventure! Exceptional Great trip to East Java! Fully recommended! Great communication before and during the trip! Everything according to the plan, exceptionally dedicated team! A lot of fun! Great adventure! Exceptional guide - Gufron - and a great driver - Cahya - thank you for the amazing expericnce! Show more

Great experience! We enjoyed many different spectacular views!

We did 4D3N from Bali to Surabaya visiting Mount Ijen, Bromo, Tumpak Sewu and Madakaripura Waterfall and we cannot be so grateful! Everything went perfect, and our driver Yandi help us with everythin We did 4D3N from Bali to Surabaya visiting Mount Ijen, Bromo, Tumpak Sewu and Madakaripura Waterfall and we cannot be so grateful! Everything went perfect, and our driver Yandi help us with everything! The local guides were also amazing! And the hotels perfect! Show more

I joined the 3-day, 2-night Bromo and Ijen volcano tour, and it was absolutely worth it! The scenery along the way was like a painting—I’d definitely do it all over again! 👍🏻 Highly recommend our gu I joined the 3-day, 2-night Bromo and Ijen volcano tour, and it was absolutely worth it! The scenery along the way was like a painting—I’d definitely do it all over again! 👍🏻 Highly recommend our guide Guforn—he was friendly and really took good care of everyone. He kept helping my friend who was on a mission to buy fruit the whole time—poor guy probably had his hands full with us! 🤣 The most unforgettable part was hiking in the dark early in the morning to see the blue fire. It was tiring, but the moment we saw that glowing blue flame, it felt like everything was totally worth it. I also met so many fun and interesting new friends. The whole trip was incredibly fulfilling and full of joy! Show more

I am glad I chose Java volcano tour operator. Your service is spectacular. Right from communication to providing on time service, it has been amazing over all. Now to specify the members of your team… I am glad I chose Java volcano tour operator. Your service is spectacular. Right from communication to providing on time service, it has been amazing over all. Now to specify the members of your team… Freddie was the first one to meet in Surabaya hotel, he is a very punctual sweet and friendly person who is always on time no matter what time of the day. Exceptional driving skills. Next we met Rendi for the ijen trek… again a very polite, punctual and well informed person. Kept us accompanied and encouraged us through out the trek. We had the time of our life these 2 days capturing memories for a lifetime. Every other person we encountered from your team for the jeep, cab and boat were all well coordinated and made us feel safe. Thank you once again for making it the best trip ever. I will highly recommend Show more

a pleasant trip during 4D 3N exploring East Java Ijen Crater, Papuma Beach, Tumpak Sewu, Bromo accompanied by a professional guide who always cares about customers. Good job JVTO. I will recommend to a pleasant trip during 4D 3N exploring East Java Ijen Crater, Papuma Beach, Tumpak Sewu, Bromo accompanied by a professional guide who always cares about customers. Good job JVTO. I will recommend to my friends Show more

(Translated by Google) Unfriendly service (Original) Pelayanan Tidak ramah

My journey to Surabaya was indeed an unforgettable one. I had two main guides (Freddie and Ah Boi). Both of them were very nice, knowledgeable and most importantly they ensured my safety was taken car My journey to Surabaya was indeed an unforgettable one. I had two main guides (Freddie and Ah Boi). Both of them were very nice, knowledgeable and most importantly they ensured my safety was taken care off. Every where I went, they ensured what I want to do was tick off the list. They were friendly as well. I highly recommend them as your guides if you were to travel to Surabaya. They made my memories an unforgettable one in Surabaya. Thank you both of you :) Show more

Couldn't recommend this tour more! Bromo, Ijen and the waterfall were amazing, must see experiences but more than that, the level of service provided made this an especially memorable experience. They Couldn't recommend this tour more! Bromo, Ijen and the waterfall were amazing, must see experiences but more than that, the level of service provided made this an especially memorable experience. They are warm, proactive and will have all details arranged well for you. Not to mention all the great pictures they helped us to take! Thanks so much again especially to Taufik and Yandi for allowing us to have such a good and relaxed holiday! Show more